Meeting with the nameplate and meeting point
The driver will meet you holding the plate with your name and surname on it.
The meeting point will be specified in the voucher which we will send after you complete the booking.
The meeting point in the voucher looks like this:
Or like this:
If your pick-up point is a hotel or an exact address in the city, the driver will be waiting at the reception or outside the building.
I don’t see the driver
We will send the dispatcher’s contact details via SMS and email 24 hours before the trip. If you do not see the driver at the meeting spot, please contact the dispatcher.
Sometimes the driver can contact you directly to clarify trip details (usually via WhatsApp or Viber).
An “English-speaking driver” option
In some big cities such as Moscow, Saint-Petersburg and Sochi, you can choose an English-speaking driver option.
You can add this option to your booking on the booking page. The price is 2-7 EUR.
Do I have to talk to the driver?
No, you don’t. The driver has all the information about your trip. They know your pick-up and drop-off locations.